FAQs

To place an order, simply add items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information..

We accept COD only.

No, you don't change your shipping address after placing the order.

If you have not received your order confirmation email, check your spam/junk folder first. If you still cannot find it, please contact our customer service team for assistance.

Orders typically process within 1-2 business days. If your order status remains "Processing" for longer, it may be due to a high volume of orders. Please contact our customer service team for more information.

Our shipping rates vary based on the destination and the size of your order. You can view the shipping cost during checkout before completing your purchase.

We dispatch orders within 48 hours of purchase. Delivery typically takes between 5 to 10 business days, depending on your location.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order online.

If your package is delayed beyond the estimated delivery time, please wait 5 days more or contact our customer service team for assistance.

Yes, we offer international shipping to select countries. Shipping rates and times vary by destination.

Yes

We accept returns within 10 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached

Once we receive your returned item, we will inspect it and process your refund within 5 to 10 business days.

All refunds are issued as store credit. You will receive an email notification with the details of your store credit once your return has been processed. To use your store credit, simply log into your account on our website. The store credit will be automatically applied to your next purchase at checkout. Note: your store credit will be expire in 3 months

Yes, a return fee is charged for processing returned items and return fee is automatically deducted from the store credit issued to you as a refund.

You have only one chance to exchange your product. This means you cannot return or exchange the product you receive after the initial exchange.

To exchange an item, please contact our customer service team with your order details and the reason for the exchange. We will provide you with further instructions and a return label if applicable.

The return fee applies only to returns. Exchanges may be subject to different policies. Please refer to our exchange policy for more details.

If the item you want to exchange is out of stock, you can either wait for it to be restocked or choose a different item of equal or lesser value.